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Mentions légales

Legal Notice

Last updated: October 14, 2026

Welcome to SMOSSIE ✦!

We believe in transparency, trust and making your shopping experience as smooth as possible. Below you'll find important legal information about our company and website.

1. Company Information

This website is owned and operated by Weledi BV, trading under the name SMOSSIE ✦.

Registered company name: Weledi BV
Trading name: SMOSSIE ✦
Company number: BE 1035.293.272
VAT number: BE 1035.293.272 

Registered business address:

Bissemstraat 4
3724 Hasselt
Belgium

Email: hello@smossie.com
Website: https://www.smossie.com/

Business register: Belgian Crossroads Bank for Enterprises (CBE/KBO)

2. Website Hosting

Our online store is powered by Shopify, an e-commerce platform that provides the technology used to operate our website and process online orders.

3. Intellectual Property

All content published on this website, including but not limited to our brand name, logos, photographs, product descriptions, graphics, designs and written content, may be protected by intellectual property laws.

These rights belong to Weledi BV or their respective owners.

Reproduction, distribution, modification or commercial use of protected content without prior authorisation is prohibited, except where permitted by applicable law.

4. Website Information

At SMOSSIE ✦, we do our best to ensure that all information on our website is accurate, complete and up to date.

However, occasional errors or inaccuracies may occur.

We reserve the right to correct errors and update website information where legally permitted.

Nothing in this section limits your statutory consumer rights regarding product descriptions, pricing, delivery or contractual obligations.

5. External Links

Our website may contain links to third-party websites or services.

These external websites operate independently and may have their own terms and privacy policies.

We are not responsible for third-party content or practices except where liability is imposed by applicable law.

6. Privacy & Data Protection

Your privacy matters to us.

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

For more information about how we collect, use and protect your personal data, please read our Privacy Policy:

https://www.smossie.com/nl/policies/privacy-policy

7. Consumer Rights

SMOSSIE ✦ respects applicable Belgian and European consumer protection laws.

Consumers generally have a statutory 14-day right of withdrawal for eligible online purchases.

New consumer goods are generally covered by a two-year statutory legal guarantee under Belgian law.

For further details, please consult our Return & Refund Policy and Terms of Service.

8. Complaints & Dispute Resolution

If you have any questions, concerns or complaints, please contact us at:

hello@smossie.com

We aim to handle all complaints fairly and within a reasonable timeframe.

Where applicable, consumers may seek assistance from a competent alternative dispute resolution body.

Information about consumer dispute resolution in Belgium is available through the Consumer Mediation Service:

https://consumentenombudsdienst.be/

[TO VERIFY: Whether SMOSSIE ✦ is affiliated with or legally subject to a specific alternative dispute resolution body.]

9. Applicable Law

This website is operated by a company established in Belgium.

Belgian law applies to our activities and contractual relationships, subject to mandatory consumer protection provisions and applicable international private law.

Consumers residing in other EU countries retain any mandatory protections that apply to them under the relevant legal rules.

10. Contact

Have a question? We're always happy to help!

SMOSSIE ✦
Operated by Weledi BV

Bissemstraat 4
3724 Hasselt
Belgium

Company number: BE 1035.293.272
Email: hello@smossie.com
Website: https://www.smossie.com/

Thank you for visiting SMOSSIE ✦!